Cancellations Policy: Guest Cancellations

If you need to cancel any retreat with Rooted, cancellation fees will apply. Any notice of cancellation must be provided in writing.

Please refer to the following for a breakdown of applicable cancellation fees:

There is no cooling-off period when purchasing or booking any of Rooted Retreats.

If you cancel 90 days or more before your Start Date, you will be refunded the full amount paid up to that date for your retreat. This excludes the 35% deposit per person which is non-refundable.

If you cancel between 60 – 90 days before your Start Date, you will be refunded 50% of any sums paid. This excludes the 35% deposit per person which is non-refundable.

Cancellations less than 60 days before the Start Date of your retreat are non-refundable and will result in a forfeit of any and all sums paid.

Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

Cancellations Policy: Cancellations made by Us

If, for any reason, Rooted cancels a Retreat or changes its Start Date, you may choose to:

• Transfer all amounts you have paid to another Rooted retreat, whether already scheduled or taking place within the next two (2) years. The transferred amount will be applied as a credit; or

• Request a refund of the amounts you have paid to us.

Any refund will be issued less any non-recoverable costs that Rooted has already incurred in preparation for your Retreat.